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***URGENT PATIENT NOTICE - COVID-19 VIRUS***

If you are unwell with a high temperature (37.8C or higher) or a new continuous cough, please stay at home and self-isolate for 7 days from the onset of your symptoms regardless of your travel history or contact with confirmed cases. PLEASE DO NOT ATTEND THE SURGERY, A PHARMACY OR TO A&E. Please go to the NHS 111 online service https://www.nhs.uk/conditions/coronavirus-covid-19/ if you have serious symptoms that cannot be managed at home or have had no improvement of your symptoms after 7 days. Please only ring NHS111 if you cannot get online. Please note a cough may persist for several weeks for some people. However, this does mean you need to stay at home for more than 7 days.

As you will be aware, COVID-19 virus is a new illness that is spreading across the UK. As such we are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery - please stay at home and the doctor will call you as near to the allocated time as possible. The GP will do all they can to help you over the phone - however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review. Please either telephone the surgery or use the patient online access service to book appointments. We are no longer booking appointments face to face at reception. Patients will be screened by telephone for all pre-booked nurse and HCA appointments.  Please do not come to the surgery unless you have been invited to do so by a clinician.

Due to the COVID-19 virus outbreak and to prevent the spread of infection, for the immediate future we are temporarily disabling the ability for patients to book face to face appointments online. However, you will still be able to book telephone appointments online. Please note you can still request repeat prescriptions online.

Please click here https://111.nhs.uk/isolation-note/ if you have to stay at home because of coronavirus and you need a note for your employer. If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work at home, you will not need an isolation note.

 

Clinics & Services

Due to the CV19 outbreak, the Child Health Drop-in Clinics on Thursday mornings are closed until further notice.

 

Please go to the Children & Family Health Surrey website for up-to-date information:

www.childrenshealthsurrey.nhs.uk or call the Advice Line on 01883 340922

 

and

 

Are you pregnant?  If unwell, ring 111 or the Pregnancy Advice Line on 0300 1235473 (open 24 hours, 7 days per week)

In addition to GP consultations the practice offers a comprehensive range of clinics and healthcare services:

Chronic Disease Monitoring pregnant_lady1

This is for the monitoring of blood pressure, asthma, atrial fibrillation, coronary heart disease, chronic kidney disease, respiratory disease, diabetes, dementia, epilepsy, heart failure, hypertension, hypothyroidism and stroke/TIA.

Ante-Natal and Post-Natal

The community midwives offer total care for pregnancy, birth and the post-natal period.  They currently run a clinic each Wednesday.  Unless you have had problems in previous pregnancies, your initial appointment should be with the midwife and not your GP.  Your initial appointment should be 10 weeks after the date of your last period. Post-natal appointments can be made with a GP during normal surgery times.  Please ask the receptionist for a double appointment.

Abdominal Aortic Aneursym (AAA)  -  65+ and male?

A free and quick NHS scan can tell you if you have an abdominal aortic aneursym. There are around 6,000 deaths each year in England and Wales from ruptured AAA - around 4% of men aged between 65 and 74 in England have an AAA (approximately 80,000 men). The condition is 6 times more common in men than in women.

Men are automatically invited for screening in the year they turn 65.  However, men who are older than 65 and who have not previously been screened or treated for an AAA, can opt in through self-referral direct to the screening programme - telephone: 01784 884859 or by email: aaascreening@asph.nhs.uk

Men will receive an invitation leaflet with an appointment at The Villages Medical Centre for a scan giving 3 week's notice. 

Asthma and Spirometry

The practice nurses run asthma and spirometry clinics throughout the week.  With regular check-ups most people’s symptoms are reduced.

Baby Clinics

The health visitors run a drop-in baby clinic on Thursday mornings from 10:00 to 11:00am.

Baby Immunisations

Please make an appointment with a practice nurse for routine baby immunisations.  Please understand that we ask for parental consent prior to commencing baby immunisations. For full details: immunisation schedule.

Blood Tests

Our healthcare assistants run daily clinics for blood tests and blood pressure checks. Please ring the Practice to obtain your blood test results, allowing one week.

Cervical Smears

Cervical smears are carried out by practice nurses. Breast examinations are carried out by GPs.

Counselling

Referral to the NHS counsellors is through your doctor.

Dermatology

We are fortunate to have dermatology experties in the Practice. Please make an appointment to see Dr Sarah Hull.

Diabetic

Dr Karen Nevin and Sister Debbie Abraham run clinics throughout the week for optimal diabetic control.  Patients should be seen at least annually.

Ear Microsuction

We run clinics through the week with our practice nurses for ear microsuction. Patients who have an appointment are advised to put olive oil ear drops in the affected ear for 5 days prior to your appointment.

Family Planning

Our doctors provide a family planning service, which is also available to people temporarily staying in the area. 

Flu Immunisation

We run clinics in October and November.  Patients who are at risk and/or who are over 65 and would like to have the flu vaccination should make an appointment with a healthcare assistant.  Other eligible people include carers and those cared for, and patients living in long-stay residential homes (but not including university halls of residence).

Hypertension elderley_BP_check

Our healthcare assistant monitors patients with straight-forward high blood pressure, working with doctors and practice nurses to help monitor control and ensure routine tests are up-to-date.

Minor Surgery and Joint Injections

Please make an appointment to see Dr Ramesh Sharma.

Musculo-skeletal

Please make an appointment to see Dr Ramesh Sharma.

New Patient Health Check

Please make an appointment with a Healthcare Assistant.

Over 75 Checks

An annual health check is offered to patients over 75. Please make an appointment with the practice nurses.

Pneumovax

The Department of Health recommends that patients over 65 have the pneumococcal vaccination which will protect you against pneumonia and other related infections.  Please make an appointment with a Healthcare Assistant.

Physiotherapy

We have an NHS physiotherapy service at the Practice. You need to be referred by a GP.

Practice Manager

The Practice Manager is Mrs Veronica Payne. Please contact her if you have any suggestions to improve the service, treatments, or complaints in order for her to respond to them promptly.

Smoking Cessation

Please make an appointment or telephone appointment with a GP for support in stopping smoking.

Travel Immunisation and Advice 

Please contact the practice nurses about travel vaccinations giving as much notice as possible before traveling so that an individual vaccination programme for each person can be produced.  We are a Yellow Fever Centre.  Please note that some immunisations are not funded by the NHS.syringe

Warfarin

Our nurses run INR clinics through the week for patients who need monitoring and initiation of Warfarin.

Weight Management

Advice and support is available for the management of weight.

Well Woman/Well Man Clinics

Please make an appointment to see a Healthcare Assistant for a well woman or well man check. If you prefer to see a doctor, please let us know.  Breast examinations are carried out by a doctor.

 
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