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Local Support


Ripley Good Neighbours

patient_in_wheelchairRipley Good Neighbours aim to offer any support that a good neighbour might offer to anyone – young and old alike.  Contact them by telephoning 01483 210007 between 10:00 and 12:00 on any weekday.  Please try and give them as much notice as possible, but a minimum of 24 hours.

Send Help

Send Help is available to anyone, young or old, living in the Send area.  They offer help with transport to the surgery for medical appointments, filling in forms, and collecting prescriptions. Please ring 01483 225255 between 10:00 and 12:00.

South Woking Help at Hand

South Woking Help at Hand offers a helping hand to all residents of Old Woking, Kingfield and Westfield (Westfield post codes starting with GU22 9..)   Please telephone the helpline on 0776 787 4809 Monday to Friday 10:00 to 12:00 if you need transport to the surgery or a prescription collected.  Please try to give as much notice as you can but at least two days if possible.


Fountain Centre

The Fountain centre is a small independent charity supporting people affected by cancer. They are staffed mainly by volunteers and funded by caring individuals, companies and other organisations. Their centre is located on both Levels A & B of St Luke's Cancer Centre and they have a beautiful tranquil garden.

Cancer patients may receive 4 x free 'hands on' therapy sessions and 4 x free counselling sessions. These services are available to:

  • Cancer Patients under the care of a consultant at the RSCH or cancer patients whose closest hospital is the RSCH
  • Relatives and carers of current cancer patients
  • RSCH Staff working with people diagnosed with cancer.

Their Emotional Support Service includes: Ward-based listening service, One to One Counselling, Coaching.

The Fountain Centre accepts medical or self referral for their Emotional Support Service.

You can book appointments in person at St Luke's Cancer Centre or by phone on 01483 406618. They are open Monday - Thursday 9-5pm and Friday 9-4.30pm.


Careline (provided by Guildford Borough Council)

Careline is a 24 hour emergency call system, helping people live independently in their own home, safe in the knowledge that help is at hand at the touch of a button.

If you have recently been discharged from hospital, or have a been a victim of distraction burglary, you can receive a free 12 week Carelinie and Telecare Package. 

Contact for more information: 01483 502334


Need help with something? Have skills to help someone else?

Guildford Time Bank - give an hour get one bank.

Help others and be rewarded in time by gardening, shopping, sewing, DIY, pet sitting, sports buddy, snow clearing or simply having a chat...the list is endless.  

For more information, please contact Guildford Time Bank Team to see how you can become a member. Telephone: 01483 504626. Email:


Community Eye Care Clinics (ACES)

If you have a recent problem with your eyes - such as sore eyes, red eyes or visual disturbance - you can be assessed and treated by your local Acute Community Eyecare Services (ACES).

The nearest centre for Community Eye Clinics are Specsavers in Friary Street, Guildford (01483 452225) and The Eye Academy, 45 The High Street, Guildford (01483 577975).

 Please click on the link below to view the leaflet for more information:

Community Eye Care


Safe Haven and Mental Health Crisis Helpline


This is an informal place which offers you a safe, calm and friendly environment for support for your emotional or mental health when you feel unable to cope. You can drop in at any time without making an appointment. It is open from 6pm-11pm every evening, 365 days a year.

Oakleaf Enterprise

101 Walnut Tree Close



Telephone: 01483 303649




Woking Safe Haven opening hours are changing. From 1 May:

Monday - Friday 6.00-11.00pm

Saturday, Sunday & Bank Holidays 3.00-8.00pm

The Prop
30 Goldsworth Road
GU21 6JT

Children and Young People's Haven

A safe space where you can talk about worries and mental health in a confidential, friendly and supportive environment. Any young person can go age between 10-18 years of age. You do not have to call first, you can simply turn up during their opening times:

Monday 4 - 8.30pm                                               

Wednesday 4-8.30pm

Sunday 12-6pm

The Discovery Centre

7 Ward St



Mental Health Crisis Helpline

The Mental Health Crisis Helpline is a telephone service offering support to anyone in Surrey and North East Hampshire who is concerned about their mental health or that of a friend or relative.

Lines are open 24 hours, seven days a week. You don't need to book an appointment and calls are free of charge. Call: 0800 915 4644


Local Support in the community on Surrey Information Point

Surrey Information Point (SIP) is a directory of services to help local people and professionals to access information about care and support to help residents live independently.

Find local support in your community on Surrey Information Point:

  • Living at home
  • Health matters
  • Getting around
  • Things to do
  • Housing and accommodation
  • Money matters
  • Work and volunteering
  • Are you looking after someone
  • Community matters

Visit the Surrey Information Point website for further information:


Surrey AGE UK - Do you need Help at Home? "We make life easier for you"

Call: 01252 331352



Support at home

Whether you need someone to do light housework, have a chat, go to the shops or tidy your garden, Age UK are here to make life easier for you. Their friendly and reliable Home Helps and Gardeners will undertake a wide range of tasks to help improve your quality of life and keep you independent at home.

Short term cover

If you have a planned stay in hospital, are recovering from illness, or just need the Help at Home service for a short period of time, Age UK can supply Home Help.

How does the service work?

You choose the support you need. The local Age UK team will talk to you about your requirements and personally introduce you to a Home Help who has been interviewed and selected by us. Age UK will be available to ensure you receive excellent service and answer any questions you may have. If required, Age UK will wherever possible, arrange holiday and sickness cover to ensure you receive continuous support. All their Home Helps are security checked, to give you peace of mind.

Age UK charge a modest monthly service fee to enable them to support you locally and their charitable work across the country. To make the service as affordable as possible, all their Home Helps and Gardeners are self-employed. That means you pay them directly for the number of hours they work.



This new service offers a range of support including face to face and a remote telephone service. The ONE YOU Surrey team are delivering in Primary, Secondary and Community Based location across the County and support the service offered by GP practices and pharmacies.


5k Your Way Move Against Cancer Parkrun

Physical activity has been shown to have a number of important benefits for people living with cancer. It reduces cancer related fatigue, helps to preserve cardiorespiratory and muscular fitness and improves psychological wellbeing. It may also reduce treatment side effects, reduce the risk of cancer recurrence and prolong survive. However, despite these benefits, a NHS report found that only 23% of people living with cancer achieve the recommended 30 minutes of moderate activity 5 times per week. The 5k Your Way, Move Against Cancer initiative linked to parkrun provides the opportunity to do this.



Ex-Armed Forces Drop In - Every Month

Venue: Woking Railway Athletics Club, Goldsworth Road, Woking, Surrey, GU21 6JT

11.00am until 13.00 hours every third Thursday of the month. No appointment needed. Drop in for a cup of tea and banter.


Helping you and your family understand your baby, child or teen

FREE online courses have been written by qualified childcare, education and health experts and give helpful insight into your baby, child or teenager's behaviour.

  • Understanding your pregnancy, labour, birth and your baby
  • Understanding your baby
  • Understanding your child 0-19 years

Go to:


Advice Line for 0-19 years - 01883 340 922CSH advice line


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