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***URGENT PATIENT NOTICE - COVID-19 VIRUS***

If you are unwell with a high temperature (37.8C or higher) or a new continuous cough, please stay at home and self-isolate for 7 days from the onset of your symptoms regardless of your travel history or contact with confirmed cases. PLEASE DO NOT ATTEND THE SURGERY, A PHARMACY OR TO A&E. Please go to the NHS 111 online service https://www.nhs.uk/conditions/coronavirus-covid-19/ if you have serious symptoms that cannot be managed at home or have had no improvement of your symptoms after 7 days. Please only ring NHS111 if you cannot get online. Please note a cough may persist for several weeks for some people. However, this does mean you need to stay at home for more than 7 days.

As you will be aware, COVID-19 virus is a new illness that is spreading across the UK. As such we are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery - please stay at home and the doctor will call you as near to the allocated time as possible. The GP will do all they can to help you over the phone - however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review. Please either telephone the surgery or use the patient online access service to book appointments. We are no longer booking appointments face to face at reception. Patients will be screened by telephone for all pre-booked nurse and HCA appointments.  Please do not come to the surgery unless you have been invited to do so by a clinician.

Due to the COVID-19 virus outbreak and to prevent the spread of infection, for the immediate future we are temporarily disabling the ability for patients to book face to face appointments online. However, you will still be able to book telephone appointments online. Please note you can still request repeat prescriptions online.

Please click here https://111.nhs.uk/isolation-note/ if you have to stay at home because of coronavirus and you need a note for your employer. If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work at home, you will not need an isolation note.

 

Summary Care Record

summary care recordThere is a new Central NHS Computer System called the Summary Care Record (SCR). The Summary Care Record is designed to help emergency doctors and nurses help you should you contact them when the surgery is closed. Initially, it will contain just your medications, adverse reactions and allergies.

Later on as the central NHS computer system develops, (known as the ‘Summary Care Record’ – SCR), other staff who work in the NHS will be able to access it along with information from hospitals, out of hours services, and specialists letters that may be added as well.

Your information will be extracted from practices such as ours and held on central NHS databases.   

As with all new systems there are pros and cons to think about. When you speak to an emergency doctor you might overlook something that is important and if they have access to your medical record it might avoid mistakes or problems, although even then, you should be asked to give your consent each time a member of NHS Staff wishes to access your record, unless you are medically unable to do so.

On the other hand, you may have strong views about sharing your personal information and wish to keep your information at the level of this practice. Connecting for Health (CfH), the government agency responsible for the Summary Care Record have agreed with doctors’ leaders that new patients registering with this practice should be able to decide whether or not their information is uploaded to the Central NHS Computer System.

For existing patients it is different in that it is assumed that you want your record uploaded to the Central NHS Computer System unless you actively opt out.

For further information visit the Connecting for Health Website

If you choose to opt out of the scheme, then you will need to complete a form and bring it along to the surgery.

For further information on the Summary Care Record visit the NHS choices page Information for Patients 

Subscribe to the newsletterClick here to download the Summary Care Record opt out form



 
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