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Noticeboard

***URGENT PATIENT NOTICE - COVID-19 VIRUS***

If you are unwell with a high temperature (37.8C or higher) or a new continuous cough, please stay at home and self-isolate for 7 days from the onset of your symptoms regardless of your travel history or contact with confirmed cases. PLEASE DO NOT ATTEND THE SURGERY, A PHARMACY OR TO A&E. Please go to the NHS 111 online service https://www.nhs.uk/conditions/coronavirus-covid-19/ if you have serious symptoms that cannot be managed at home or have had no improvement of your symptoms after 7 days. Please only ring NHS111 if you cannot get online. Please note a cough may persist for several weeks for some people. However, this does mean you need to stay at home for more than 7 days.

As you will be aware, COVID-19 virus is a new illness that is spreading across the UK. As such we are taking actions to protect our patients, our staff and our community by introducing a new telephone triage system for GP appointments. Our aim is to significantly reduce the footfall through our surgery in order to reduce the risk of spreading the virus, in line with national guidance.

All GP appointments will initially be on the telephone. If you have an appointment booked with a GP, please do not come to the surgery - please stay at home and the doctor will call you as near to the allocated time as possible. The GP will do all they can to help you over the phone - however, should they feel the need to see you face to face for an examination, you will be invited to the surgery for review. Please either telephone the surgery or use the patient online access service to book appointments. We are no longer booking appointments face to face at reception. Patients will be screened by telephone for all pre-booked nurse and HCA appointments. Nurse and HCA appointments are currently limited to essential appointments only. Please contact reception if you are unsure if your appointment is essential. Please do not come to the surgery unless you have been invited to do so by a clinician.

Due to the COVID-19 virus outbreak and to prevent the spread of infection, for the immediate future we are temporarily disabling the ability for patients to book face to face appointments online. However, you will still be able to book telephone appointments online. Please note you can still request repeat prescriptions online.

Please click here https://111.nhs.uk/isolation-note/ if you have to stay at home because of coronavirus and you need a note for your employer. If you have to stay at home but feel well enough to work, ask your employer if you can work from home. If you can work at home, you will not need an isolation note.

Please click here to read the leaflet for information and support during COVID-19 for adolescents aged 13-19 year old

Please click here to read the leaflet for information and support for parents during COVID-19

 Please click here to find out what support & information is available for parents & families during COVID-19

Patient Leaflets

Information and Support for 13-19 year old adolescents during COVID-19

Please click on the link below to read the leaflet for adolescents during COVID-19.

Information and Support for 13-19 year old adolescents during COVID-19

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Information and Support Parents during COVID-19

Please click on the link below to read the leaflet for parents during COVID-19.

Information and Support for Parents During COVID-19

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When Should I Worry - your guide to coughs, colds, earache and sore throats

 

A guide to common infections in children who are normally healthy.
 
Please click on the link below to read the leaflet:

 

 When Should I Worry

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Practice Leaflet

 

Please ask at Reception in the Surgery if you would like a copy of our Practice Leaflet. This contains useful information regarding the Practice including our Practice Staff, Clinics and where to go for NHS Care outside surgery times
Please note our Practice Leaflet is also available in Large Print. Please ask at Reception if you would like a copy. 

 

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About Having a Health Check

 
This Easy Read Leaflet tells you what a health check, how to get a health check, how to find out more information about health checks.
Please click on the link below to read the leaflet:

 

 

About Having a Health Check

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Community Eye Clinics (ACES)

 

If you have a recent problem with your eyes - such as sore eyes, red eyes or visual disturbance - you can be assessed and treated by your local Acute Community Eyecare Services (ACES).

The nearest centre for Community Eye Clinics are Specsavers in Friary Street, Guildford (01483 452225) and The Eye Academy, 45 The High Street, Guildford (01483 577975).

 Please click on the link below to view the leaflet for more information:

 

Community Eye Clinics Patient Leaflet



 
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